Contact us
We love hearing from our customers! Whether you have a question about an order, need styling advice, or just want to share your feedback, the team at Divina Carry is here to help.
How to Reach Us
Email Support For general enquiries, order updates, and product questions, please email us at: 📧 [supportdivinacarry@gmail.com] We aim to respond to all emails within 24 to 48 hours. Please include your Order Number in the subject line if your enquiry is regarding a recent purchase.
Business Hours Our customer service team operates during the following hours:
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Monday to Friday: 9:00 AM – 5:00 PM (GMT)
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Saturday & Sunday: Closed
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Please note that responses may take slightly longer during UK public holidays.
Frequently Asked Questions (FAQs) Before reaching out, you might find the answer you are looking for in our [Link to FAQ page] section. We have compiled answers to the most common questions regarding shipping times, returns, and tracking.
Order Tracking If you are looking for an update on your delivery, you can track your package directly on our [Link to Tracking page] page using the tracking number provided in your dispatch email.
Registered Business Address (Please note: This address is for administrative purposes only. Do not send returns to this address without contacting our support team first, as they need to be processed through our dedicated returns facility).